What Resezido Climate at resezido.com actually does with the information you hand us

Resezido Climate posted this privacy policy on 7 September 2026. It replaces anything published before that date. If you kept a printed or saved copy from an earlier visit, this one is the one that governs your use of the site now.

This site is operated by Resezido, trading as Resezido Climate, at 73 Workshop Way, Apt 3, Austin, Texas 59066, United States. Resezido is the controller of the personal data described below — the party that decides why it's collected and what happens to it.

Questions about this policy, or a request to see, correct or delete your data, go to office@resezido.com or +1 (213) 555-8290.

Inquiry form

Name, phone number, email, job address, the kind of inquiry, your notes, and any specification you type in, plus your consent tick.

Support chat

The messages you send, and if you give them, your name, phone, email and consent tick.

Technical and log data

Your IP address, browser user-agent string, the page that referred you, and the timestamps when a page rendered and when a form was sent.

Cookie and click-identifier data

A consent-choice cookie, and — only once you allow storage — the gclid, msclkid or fbclid parameter a Google Ads, Microsoft Advertising or Meta Ads click attaches to the link you followed.

Form and chat data are used to call or write you back, schedule a site visit, and quote a job. Technical and log data keep the site secure and let us see when something breaks. Cookie and click-identifier data measure which advertising actually brought a job in the door, and let Google Ads, Microsoft Advertising and Meta Ads report on campaign performance where you've allowed that storage.

Handling your inquiry or chat message and arranging a job runs on contract — you asked us to act, we need the data to do it. Security logging runs on legitimate interest — keeping the site working and safe. Advertising cookies and click identifiers, and the analytics that go with them, run on consent: nothing in that category is set until you allow storage, and Consent Mode v2 holds it denied by default.

This site runs paid campaigns through google ads and microsoft advertising, and may run them through Meta Ads. When you arrive by clicking one of those ads, the link carries a click identifier: gclid from Google, msclkid from Microsoft, or fbclid from Meta. That identifier lets the platform match your visit back to the ad you clicked, so the campaign's performance can be measured.

None of these platforms has reviewed, approved or verified the content of this site; the relationship is advertising placement and measurement, nothing more.

This site runs consent mode, Google's Consent Mode v2 framework. Four signals — ad_storage, ad_user_data, ad_personalization and analytics_storage — start denied for every visitor. They only switch to granted after you actively allow storage on the cookie banner. If you decline, or later withdraw consent, all four are set straight back to denied, and no ad-storage cookie or analytics cookie is written from that point on.

Data reaches, at most: Google Ireland Ltd / Google LLC for Google Ads measurement; Microsoft Ireland Operations Ltd for Microsoft Advertising, whose own handling of your data is set out at privacy.microsoft.com; Meta Platforms Ireland Ltd for Meta Ads, where a campaign is running; the hosting provider that serves this site and stores the inquiry database; and the mail provider that carries the notification email to our inbox.

We do not sell your data, and we do not hand it to a data broker.

Where Google Ireland Ltd, Microsoft Ireland Operations Ltd or Meta Platforms Ireland Ltd process advertising data, that processing may occur in the European Union, the United States, or another country where those companies operate. Each of those companies maintains its own cross-border transfer mechanism, including standard contractual clauses, as part of the terms under which it accepts advertiser data. Resezido does not itself transfer data anywhere beyond its hosting provider and these named processors.

Inquiry form submissions and their email copies

Kept 24 months, then deleted.

Support chat transcripts

Kept 12 months, then deleted.

Server and access logs

Kept 60 days, then overwritten.

Consent choice record

Kept 12 months, stored in the browser as site_consent_v2, then it expires and is asked for again.

This site is served over HTTPS. The inquiry and chat data sit in a database that only the two people running Resezido's office can log into, behind a password of their own. We keep no card or payment data at all, because nothing is paid for on this site. If we ever learn of a breach affecting your data, we will tell you and the appropriate authority without unreasonable delay.

If you're reaching this site from a country covered by the gdpr, you have the right to access the data we hold about you, to have it corrected if it's wrong, to have it erased, to restrict how we use it, to receive a portable copy, to object to processing based on legitimate interest, and to withdraw consent at any time with no effect on anything done before the withdrawal. Write to office@resezido.com to use any of these.

California residents have rights under the ccpa, as amended by the CPRA, to know what personal data we hold, to delete it, to correct it, and to opt out of its sale or sharing, including sharing tied to advertising click identifiers. Residents of other US states with comparable statutes in force have equivalent rights. Resezido does not sell personal data for money. The advertising click identifiers described above are only shared with the relevant ad platform after you've allowed storage, and you can opt out of that sharing at any time through the cookie banner or by writing to us.

If your browser or extension sends a global privacy control signal, this site reads it as a request to opt out of advertising storage and treats it the same as if you'd declined on the cookie banner — advertising and analytics storage stays denied and we don't ask you to confirm it again on that visit.

Resezido Climate is a trade site for arranging heating, cooling, ventilation and controls work on a property. It isn't directed at children, and we don't knowingly collect personal data from anyone under 16. If we learn a child's data reached us through the form or the chat, we delete it.

If you think we've mishandled your data, tell us first at office@resezido.com so we can fix it. You're also free to complain to your state Attorney General, and, if you're a California resident, to the California Privacy Protection Agency. Visitors covered by the gdpr may complain to the data protection authority of their own country.

Email office@resezido.com, or write to Resezido, 73 Workshop Way, Apt 3, Austin, Texas 59066, United States, telling us what you want done with your data and enough detail — your name, phone or email on file — for us to find it. We answer within 10 days. There's a dedicated walkthrough of this process on our data request page.

If we change what we collect or why, we update this page and move the effective date at the top. We don't announce changes by email unless the change affects an inquiry already in progress with you.

Email office@resezido.com or call +1 (213) 555-8290. Post reaches us at Resezido, 73 Workshop Way, Apt 3, Austin, Texas 59066, United States. See also our cookie policy and terms of service.